Digital Product Policy
At PawHealers, all of our products are delivered digitally. This means that once a purchase is completed, the product is instantly accessible and cannot be physically returned. Please make sure to review product details carefully before making a purchase.
No Physical Returns
Since we only offer virtual products such as eBooks, trackers, templates, courses, and toolkits, we do not accept physical returns under any circumstances.
Refund Eligibility
Refunds are generally not offered for digital products due to their instant delivery. However, exceptions may apply in the following cases:
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If you were charged more than once for the same product.
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If you did not receive access to the purchased product due to a technical issue.
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If there is a verified error in the product file making it unusable.
Non-Refundable Cases
Refunds will not be provided in cases where:
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The product was purchased by mistake.
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You changed your mind after download.
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You expected features not mentioned in the product description.
Resolution Process
If you experience any issues accessing or using your purchased product, our team will work with you to resolve the problem by providing a corrected file or alternative access method where possible.
Agreement
By purchasing digital products from PawHealers, you agree to this Refund and Returns Policy. We encourage all customers to review product descriptions thoroughly before completing their purchase.
